“Two assistants replaced a full-time ops hire we'd been trying to fill for seven months. They were productive in week one because Katalyst handled the training, not us.”
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2 project slots left this quarter. 30-minute call, no deck.
Book a callVetted remote operators, trained on your processes and managed by us — so you get the capacity of a hire without the recruitment, the onboarding or the risk.
If more than one of these describes your situation, the call is likely to be worth thirty minutes of your time.
Scheduling, inbox triage, data entry and chasing invoices take the first two hours of every day — hours that should be going to the work only you can do.
A job post, sixty applications, four interview rounds, a notice period, then three months of onboarding before anyone is useful. The role is needed now.
No training, no documented process, no oversight. They were handed a login and expected to infer the rest, then blamed when they couldn't.
Tickets sit overnight, reviews get sharper, and the team is too stretched to fix the underlying causes.
We document your processes before your assistant starts, so day one is doing the work — not shadowing someone who doesn't have time to be shadowed.
A Katalyst operations lead handles quality, coverage and performance. If your assistant is ill or leaves, continuity is our problem, not yours.
No recruitment fees, payroll tax, equipment, benefits or severance. Scale hours up or down monthly as the workload actually changes.
Signed NDAs, managed password vaults, least-privilege access and device policy. Your CRM does not get opened on a personal laptop in a café.
Engagements usually combine several of these. We'll tell you which ones you don't need.
Calendar, travel, inbox triage and briefing prep for founders and senior leaders.
The recurring operational work that quietly consumes your team's week.
Email, chat and ticket handling inside your existing helpdesk and tone of voice.
Data hygiene, pipeline updates and reporting so your CRM is worth opening.
Booking, confirmation and no-show follow-up across time zones.
Lead lists, competitive research and structured data work with a QA pass.
Order processing, listing management, returns and supplier chasing.
Invoicing, expense categorisation and reconciliation prep for your accountant.
SOP documentation, vendor coordination and project administration.
Before anything is designed we go through your analytics, your search data, your sales calls and your competitors. Most engagements change shape in this week — usually because the problem you described isn't the one costing you the most money.
We agree what success means numerically, then write the scope against it. You get a fixed price, a dated plan and an explicit list of what we are not doing — which is the part most proposals leave out.
Copy and layout together, never sequentially. Real words in real components, reviewed on real devices — not a desktop mockup that quietly breaks the moment someone opens it on a phone.
Shipped in slices on a staging URL you can open any day of the week. Performance and accessibility budgets are enforced in CI, so neither becomes a fire drill in the final fortnight.
Redirect mapping, analytics verification, schema validation and a rollback plan agreed before we go anywhere near DNS. We watch Search Console daily for the first month.
Launch is the start of the measurement, not the end of the project. We keep testing the pages that carry your most valuable traffic and report on what changed, what it did, and what's next.
Chosen so your next engineer already knows them.
“Two assistants replaced a full-time ops hire we'd been trying to fill for seven months. They were productive in week one because Katalyst handled the training, not us.”
Including price, which most agency sites make you book a call to find out.
Part-time (20 hours/week) starts around $1,100 per month and full-time around $2,000, depending on skill level and time zone. That's all-in — no recruitment fee, no equipment cost, no employer taxes.
Usually five to seven business days. We spend the first two mapping your processes, then match and onboard against that documentation rather than a generic job description.
We replace them at no cost, and the process documentation we built means the replacement is up to speed in days rather than starting from nothing.
Yes. We match for at least a four-hour overlap with your working day as standard, and full time-zone alignment where the role requires it.
Signed NDAs, a managed password vault so credentials are never shared in plain text, least-privilege access, and mandatory device security policy. We can meet specific compliance requirements on request.
Monthly, with 30 days' notice. Most clients start with one part-time assistant and expand once they see which work moves off their desk most easily.
Send this and you'll hear from a person within one business day — usually with two or three questions and a rough range, before any call is booked.